Sky Soundbox Review - A sound buy or a headache?

The Sky Soundbox really does sound pretty good...but unfortunately for me that's only half the story.
So just to clarify my issues with the Soundbox.
 1) I couldn’t get the Sky Q Soundbox Option menu to appear on my main TV...does this also mean the speaker isn’t receiving the custom equalisation profiles delivered from the Sky Q box...your guess is as good as mine on that.     
   
2) I was prepared to live with number 1, it’s not too big a concern, the sound was good anyway....but the real problem for me, the one that killed this stone dead for my requirements is the fact the Soundbox doesn’t auto-wake from standby when a video signal is sent through it from the Sky Q box.   
Also for those asking...the LG 65EF950V TV is running the latest available firmware 04.25.56
...but don’t worry too much about the LG Firmware as the failure to wake issue is common to all three TVs I own.
  
 UPDATE 1: (15 November 2017)  I have been informed that the Soundbox *is* supposed to automatically wake up whenever the attached Sky Q box is brought out of standby. Some Soundbox owners have reported that this feature is working for them (and some others say it isn’t). As mentioned in the video, I have tested this speaker on one Sky Q 2TB box and two different Sky Q Miniboxes connected to three different TVs..and it doesn’t wake up for any of them. So that’s 0% success on this feature for me. Your mileage may of course vary.    
    
UPDATE 2: (16 November 2017) Sky have issued a new firmware for the Skybox (however haven't said what it fixes or improves) I installed it and it initially made the problem worse. The Soundbox locked up and wouldn't accept any commands at all. This issue was resolved by re-enabling Simplink on the TV (an LG 65EF950V) and rebooting the speaker. However once that issue was overcome the Soundbox still won't auto power on from standby or display the on-screen menu...just as before.
UPDATE 3: (20 November 2017)
It's been returned for a refund. I've lost confidence in this product.
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