Samsung Galaxy Note 7 Recall: What You Need to Know
Update Oct. 11, 2016: Samsung has officially discontinued the Galaxy Note 7, less than two months after launch. We assume the company believed that after 2 recalls, trust and interest in the phone would be greatly diminished. RIP Samsung Galaxy Note 7.
Update Oct.10, 2016: There have been 5 reported Note 7 fires (when not charging) among replacement so-called "safe" units in the US. These reports are still under investigation and verification, and Samsung has decided to globally halt sales of the Note 7. Carriers and 3rd party dealers are instructed to accept returns, and Samsung has requested that all Note 7 owners (even for the updated model released late Sept. 2016) return their units for a refund or exchange for a different phone. We don't yet know when Samsung will restart manufacturing and sales of this model.
Original post, Sept. 2, 2016: , Lisa Gade tells you what you need to know about the Samsung Galaxy Note 7 recall, based on information directly from Samsung and the carriers. US folks can refer to Samsung's Note 7 recall, exchange and info page here: /
Update Oct.10, 2016: There have been 5 reported Note 7 fires (when not charging) among replacement so-called "safe" units in the US. These reports are still under investigation and verification, and Samsung has decided to globally halt sales of the Note 7. Carriers and 3rd party dealers are instructed to accept returns, and Samsung has requested that all Note 7 owners (even for the updated model released late Sept. 2016) return their units for a refund or exchange for a different phone. We don't yet know when Samsung will restart manufacturing and sales of this model.
Original post, Sept. 2, 2016: , Lisa Gade tells you what you need to know about the Samsung Galaxy Note 7 recall, based on information directly from Samsung and the carriers. US folks can refer to Samsung's Note 7 recall, exchange and info page here: /
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